.chat-launch{position:fixed;right:24px;bottom:24px;z-index:50;border:0;border-radius:999px;background:#ffc928;color:#181713;box-shadow:0 16px 45px rgba(0,0,0,.3);font:800 .9rem "DM Sans",sans-serif;padding:14px 19px;cursor:pointer;display:flex;align-items:center;gap:9px;transition:.2s ease}.chat-launch:hover{transform:translateY(-2px)}.chat-launch .dot{width:10px;height:10px;border-radius:50%;background:#0b7d55;box-shadow:0 0 0 4px rgba(11,125,85,.16)}
.chat-panel{position:fixed;right:24px;bottom:84px;z-index:51;width:min(375px,calc(100vw - 28px));height:520px;max-height:calc(100vh - 120px);background:#fffdf7;border-radius:24px;overflow:hidden;box-shadow:0 24px 70px rgba(0,0,0,.32);border:1px solid rgba(24,23,19,.12);display:none;flex-direction:column}.chat-panel.open{display:flex;animation:chatIn .2s ease}@keyframes chatIn{from{opacity:0;transform:translateY(10px) scale(.98)}to{opacity:1;transform:none}}
.chat-head{background:#181713;color:#fff;padding:17px 18px;display:flex;align-items:center;justify-content:space-between}.chat-identity{display:flex;align-items:center;gap:11px}.chat-identity img{width:44px;height:44px;border-radius:50%;object-fit:cover}.chat-identity strong{display:block;font:1rem "Archivo Black",sans-serif;text-transform:uppercase}.chat-identity small{color:#b9dd48}.chat-close{border:0;background:transparent;color:#fff;font-size:1.45rem;cursor:pointer;padding:5px}
.chat-messages{flex:1;overflow:auto;padding:18px;background:#fff8e8;display:flex;flex-direction:column;gap:11px}.bubble{max-width:86%;padding:12px 14px;border-radius:17px;font-size:.91rem;line-height:1.46;white-space:pre-line}.bubble.bot{align-self:flex-start;background:#fff;border:1px solid rgba(24,23,19,.1);border-bottom-left-radius:5px}.bubble.user{align-self:flex-end;background:#0b7d55;color:#fff;border-bottom-right-radius:5px}.bubble a{text-decoration:underline;font-weight:800}.chat-quick{display:flex;gap:7px;flex-wrap:wrap;padding:0 14px 12px;background:#fff8e8}.quick-reply{border:1px solid rgba(24,23,19,.2);background:#fff;border-radius:999px;padding:8px 11px;font:700 .76rem "DM Sans",sans-serif;cursor:pointer}.quick-reply:hover{background:#ffc928}
.chat-form{display:flex;gap:8px;padding:12px;background:#fff;border-top:1px solid rgba(24,23,19,.12)}.chat-input{min-width:0;flex:1;border:1px solid rgba(24,23,19,.2);border-radius:999px;padding:11px 14px;font:500 .88rem "DM Sans",sans-serif;outline:none}.chat-input:focus{border-color:#0b7d55}.chat-send{width:43px;height:43px;border:0;border-radius:50%;background:#e9432c;color:#fff;font-size:1rem;cursor:pointer}
@media(max-width:600px){.chat-launch{right:14px;bottom:14px}.chat-panel{right:14px;bottom:70px;height:min(540px,calc(100vh - 90px))}}